Terms of Service
Last updated: August 20, 2026
These terms govern your use of MyTeaPal (the “Service”):
- the website at myteapal.com
- the MyTeaPal app for iPhone and Android, distributed on the App Store and Google Play
- MyTeaPal Club, the tea subscription billed on the website
MyTeaPal LLC (“MyTeaPal”, “we”, “us”) is a North Carolina limited liability company. By using the Service you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Service.
The app and website share one account. Preview builds of unpublished features are also covered by the preview tester agreement if we invite you into a preview.
Questions: hello@myteapal.com.
Eligibility and accounts
You must be at least 13 years old to create an account, or old enough to consent to online services where you live if that age is higher. MyTeaPal Club is a paid subscription: you must be at least 18 (or the age of majority where you live) to subscribe. You may guest-browse public Daily Tea and similar surfaces without an account; posting, a tea library, and Club require signing up.
You are responsible for your credentials and for activity under your account. Keep your email (and, if you are in Club, your shipping address) current. Notify us if you think someone else has used your account. Do not share your password.
We may require a minimum app version (shown in the app) so we can keep the Service secure.
The app: personal tools
The app lets you keep a private tea and teaware collection, write brew logs, run a brewing timer, and view statistics. That library is yours for personal use. It is not visible to other members unless you create a post from it.
Club membership on the website also unlocks some app tools (for example CSV export of teas, teaware, and logs; collections; multiple photos; editing a log’s date). Those tools still follow these terms.
We host that data so the app works across your devices. We are not a backup service — export anything you cannot afford to lose. You grant us a license to store and display your library only as needed to provide the Service to you.
Community
You may post, comment, like, add friends (TeaPals), and block people. You choose a post’s audience: private, friends only, Daily Tea (public, including guests and the website), or a Club-tea post (shown with that tea on the website).
You are responsible for what you upload. Do not post anything illegal, hateful, harassing, or that you do not have the right to share. Do not scrape the Service, spam friend requests, or impersonate others. We may remove content or suspend accounts that violate these terms or the law.
You grant MyTeaPal a worldwide, non-exclusive, royalty-free license to host, display, and otherwise use your posts, comments, and photos as needed to operate the Service — including Daily Tea and Club-tea pages on the website, and friends’ feeds. Author name and avatar on a post stay as they were when you posted. We are not obliged to back up user content.
MyTeaPal Club
Club is a paid tea subscription. Plans bill every 3, 6, or 12 months and renew automatically until you cancel. You can cancel anytime from your account billing portal; cancellation takes effect at the end of the period you already paid for — there is no commitment beyond that period.
Skipping a box is not available on the 3- or 6-month plans. Annual members may skip one of the four quarterly boxes per year.
Because each box is assembled and shipped internationally, we do not offer refunds once a box has shipped. If you cancel before your box ships, a small (5%) processing fee applies. We cannot cover parcels lost or stolen after a confirmed delivery, returned because of an incorrect address, or held by customs. If a parcel comes back to us as undeliverable, we can re-ship it for the cost of postage.
Customs, VAT, tariffs, and similar import charges are the recipient’s responsibility. Transit times and routing are estimates; we do not control clearance.
Tea is a food product packed in a tea-only warehouse. Selections are typically Camellia sinensis; any additional ingredient is identified. We do not certify allergen-free or gluten-free status. If you have a severe allergy or similar sensitivity, email us before subscribing.
Destinations, batch timing, tracking, and related shipping detail live in the shipping policy, which is part of these terms.
Payment is processed by Stripe on the website. Opening “Manage billing” on your account takes you to Stripe’s portal to update payment method, change plan, or cancel. Club is not billed through the App Store or Google Play.
App Store and Google Play
The app is licensed, not sold. Apple and Google are not parties to this agreement, but if you downloaded the app from their store, that store’s terms also apply, and Apple (or Google) is a third-party beneficiary of the license we grant you to use the app binary. Refunds for Club subscriptions are handled under the Club section above, not as an in-app purchase refund from Apple or Google.
Our license to you
We grant you a limited, revocable, non-transferable, non-exclusive license to use the Service for its intended personal, non-commercial purpose. You may not copy, scrape, reverse engineer, resell, or otherwise exploit the Service except as these terms allow.
The Service, including the MyTeaPal name, branding, brewing-style content we publish, and original editorial content, belongs to MyTeaPal and its licensors. Feedback you send us may be used without restriction or payment.
Disclaimers and limitation of liability
The Service is provided “as is” and “as available,” including brew recommendations, timer accuracy, and community content. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, and we are not liable for indirect, incidental, special, or consequential damages (including lost logs or photos). Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the twelve months before the claim, or USD 100 if you have not paid us.
Some places do not allow certain limitations. In those places, our liability is limited to the greatest extent the law allows.
Termination
We may suspend or end access if you breach these terms or if we discontinue the Service. You may stop using the Service and delete your account in the app (Club members must cancel billing first, as the product currently requires). Deleting the account ends your license to the app’s account features; these terms survive as needed for Club orders already in progress and for posts already made public.
Governing law
These terms are governed by the laws of the State of North Carolina, United States, excluding conflict-of-law rules. EU consumers keep any mandatory protections of the country where they live. If you have a dispute, email us first and we will try to resolve it informally.
You represent that you are not in a US-embargoed country and are not on a US government prohibited-parties list.
Changes
We may update these terms. For a material change we will try to give at least 30 days’ notice by posting on this page and, when we can, emailing you. Continued use after the effective date means you accept the new terms.
Contact
MyTeaPal LLC, North Carolina, United States
hello@myteapal.com